Privacy Policy
Last Updated: June 8, 2026
Introduction
At Rooreel ("Rooreel," "we," "us," or "our"), we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our short-form video signal and remix platform and related services (collectively, the "Service").
By using Rooreel, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our Service.
1. Information We Collect
1.1 Information You Provide
- Account Information: Name, email address, password, and profile details
- Payment Information: Billing details, payment card information (processed by our payment providers)
- Content: The content, projects, and assets you create or upload using the Service
- Communications: Support requests, feedback, and correspondence with us
1.2 Information Collected Automatically
- Usage Data: Features used, actions taken, time spent, and performance metrics
- Device Information: IP address, browser type, operating system, device identifiers
- Cookies and Tracking: Session cookies, preference cookies, and analytics cookies
- AI Usage Metrics: Content generation usage and API consumption patterns
2. How We Use Your Information
We use the information we collect to provide, maintain, and improve our Service, including:
- Generating, hosting, and delivering your content via AI
- Processing your payments and managing your account
- Providing customer support and technical assistance
- Sending you service updates and security alerts
- Analyzing Service performance and improving AI generation quality
- Protecting against fraudulent or illegal activity
3. How We Share Your Information
3.1 Service Providers
We share information with vendors who perform services on our behalf, including cloud hosting, payment processing, analytics, and AI model providers (such as OpenAI and Anthropic).
3.2 Legal Compliance
We may disclose information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
3.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your personal information may be transferred as a business asset.
4. Data Security
We implement industry-standard security measures, including encryption at rest and in transit (SSL/TLS), to protect your data. However, no method of transmission over the Internet is 100% secure.
Your account is protected by your password. We encourage you to use a strong, unique password and to keep it confidential.
5. Data Retention
We retain your information as long as your account is active or as needed to provide you with the Service. If you close your account, we will delete or anonymize your data unless required otherwise by law.
6. Your Rights and Choices
You have the following rights regarding your personal information:
- Access and Portability: You can request a copy of your personal data
- Correction: You can update or correct your information via your account settings
- Deletion: You can request that we delete your personal data
- Opt-out: You can opt-out of marketing communications at any time
7. California Privacy Rights (CCPA)
California residents have additional rights under the California Consumer Privacy Act (CCPA):
- The right to know what personal information is collected about them
- The right to know whether their personal information is sold or disclosed
- The right to say no to the sale of personal information
- The right to equal service and price, even if they exercise their privacy rights
8. European Privacy Rights (GDPR)
If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including the right to lodge a complaint with a supervisory authority.
- Right to restrict processing
- Right to data portability
- Right to object to processing
- Right to withdraw consent at any time
9. Updates to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the new policy on this page and updating the "Last Updated" date.